Tuesday, December 17, 2019

Jetblue Airlines Strategy Audit Report - 1536 Words

JetBlue Airlines Strategy Audit Report Embry-Riddle Aeronautical University MGMT-436 May 2016 1. History of the Company JetBlue was founded by David Neeleman which was a former employee of Southwest in February of 1999. The original name for the new low cost airline was â€Å"NewAir† most of the original members to create the airlines all were former employees of southwest. JetBlue s founders wanted to originally call the airline Taxi and have a yellow paint scheme on the aircraft to associate the airline with New York. But for all of our sakes the ideas was drop by the major benefactor JP Morgan to pull its share ($20 million of the total $128 million) of the airline s initial funding unless the name was changed. JetBlue†¦show more content†¦High Value Geography – We operate from six focus cities in some of the largest travel markets in the United States. We plan to continue to grow our network, with most of our flights touching at least one of these focus cities (JetBlue, 2016). 3.Financial Overview The JetBlue Airways Corporation (JBLU), incorporated in Delaware in 1998, is the fifth largest passenger carrier in the U.S. based on revenue passenger miles. With an average of 800 daily flights, it serves more than 30 million passengers and provides flights to 82 destinations in the U.S., Caribbean, and Latin America (JetBlue, 2016). JetBlue’s operations are concentrated in the domestic market and generates 28% revenues from international routes. Its passenger revenues accounted for 91% of its total operating revenue. During 2013, JetBlue added seven new cities to its network. It also recorded operating revenue of $5.4 billion(Marketrealist,2016). Plus, it reached its highest net income of $168 million by increasing its diluted earnings per share by 30%, from $0.40 to $0.52, in 2012(Marketrealist,2016). The following chart below shows the current stock information on JetBlue. Fig, 2 (YahooFinance, 2016) JetBlue’s unique selling proposition is providing high-class services to its customers at an affordable price. It ranks first among low-cost carriers for the ninth consecutive year in J.D. Power’s customer satisfaction survey. JetBlue is also the first airline in theShow MoreRelatedJetblue Bmgt 364 Essay1465 Words   |  6 PagesJet Blue Airlines BGMT 364 Alexandria Walker 01/19/2013 University of Maryland University College Professor Brockunier Abstract This paper outlines the formation of a vision statement, the mission and the values that JetBlue and Southwest airlines embrace. A firm can initiate strategic management once it forms a mission statement. That statement allows forms to aspire to its potential while bearing in mind what it wants to avoid as it successfully grows. JetBlue and SouthwestRead MoreJetblue Organizational Plan761 Words   |  4 PagesOrganizational Plan Introduction JetBlue is known as the airline that promises, and also delivers. JetBlue delivers Air flight of the future, with new jets and the lowest fares available. JetBlue has proved to the world that one can have it all. JetBlue’s Airways started in 2000 with the mission as stated by the founder Neeleman: â€Å"to bring humanity back to air travel by offering passengers low fares, friendly service, and high-quality product† (Ford, 2004, p.139). JetBlue has five core values that theyRead MoreJetBlue Airlines Case Analysis7061 Words   |  29 PagesJetBlue Airlines Strategic Management Case Analysis Introduction to the Company History of the Firm JetBlue was established in 1999, and was the third airline start-up for founder and CEO David Neeleman. 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ToRead MoreCall Centers1308 Words   |  6 Pages* Maintains knowledge of phone system and the reporting capabilities.   * Provides supervision, guidance, coaching, recognition, motivation and training to department personnel. * Accepts and resolves escalated customer calls. * Ensures audit compliance and quality control of all work processed within the department * Attends various product knowledge and customer service training presentations. * Ensures effective communication to staff and implementation of all policy and procedureRead MoreSouthwest Airline Strategic Audit11701 Words   |  47 Pages(ESLSCA) Strategic Management Paper Southwest Airline Strategic Audit Prepared By : Hesham Gamal El Din El Desouky Mohamed Dandash Wael Youssef Professor : Dr. Saneya El Galaly Group : 21-A Table Of Contents I. Executive Summary 5 II. SouthWest Airlines History 6 III. Current Situation 8 III.1. Current Performance 8 III.2. Strategic Posture 13 III.2.1. Mission Vision 13 III.2.2. 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